Shipping policy

Our goal is to offer you the best shipping options, no matter
where you live. Every day, we deliver to hundreds of customers
across the world, ensuring that we provide the very highest
levels of responsiveness to you at all times.


The time frame for order delivery is divided into two parts:


Processing time: Order verification, tailoring, quality check
and packaging. All orders are sent to the warehouse for
dispatch within 24 hours after the order is placed.
The warehouse and the post office process the orders, which
takes an additional 2–4 business days.

 

Shipping time: This refers to the time it takes for items to be
shipped from our warehouse to the destination.International
delivery usually takes about 15–30 business days. US
orders are shipped by e-packet, which is a US Postal Service
product. After processing and leaving the warehouse, items
usually take between 7 and 20 business days to arrive at their
destination but sometimes can take longer because of delayed
logistics and customs clearings which might impact the delivery
time.


Shipping times may increase up to 8 weeks during high peak
time.


Note: Tracking information is available within 5-10 days. If
you received a tracking number that is not working at the time
you are trying, please check again within 10 days before
contacting us as it takes time to update in the system. Thank
you!